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| Products |
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The price and specification of any product advertised on our website may be amended by us at any time and without prior notification.
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| Non-Defective Returned Products |
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Our customers have the right to return any non-defective product purchased from us within 8 days of receipt. A refund will be given providing that the returned product is in a condition which will not prevent it's re-sale. All seals and packaging must be fully intact and there must not be any indication of leakage. Proof of postage will also be required. Due to costs, goods returned because they are not required will incur a 15% of purchase price re-stocking fee. Refunds can only be made in the same medium as used for purchase and can take upto 28 days.
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| Faulty Products |
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Faulty products must be returned to us within 7 days of any fault becoming apparent. You should provide a sample which has caused you to believe the product is faulty, please return this with the product. All faulty products are replaced or you are refunded.
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| Damaged and Incorrect Deliveries |
Damaged products or products which have been incorrectly despatched must be returned to us within 7 days of receipt. Please note, if a customer orders an incorrect product and it's packaging has been opened then it becomes non saleable. In situations such as this, we can't be held responsible and we will not refund or replace free of charge.
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| Despatch of Products |
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| Delivery can be expected 24 hours from order. However deliveries can take between 2 and 15 days on rare occassions. ALSO PLEASE BE AWARE THAT IF YOU ENTER AN INCORRECT DELIVERY ADDRESS WE WILL NOT BE HELD RESPONSIBLE FOR ANY LOSSES. |
