If you have a problem with any of our products our priority is to fix it. We will suggest certain procedures that we will talk you through in order to get a solution. If we can't resolve the problem we will issue you a return reference and either replace the product or refund you. We will also refund the cost of postage if the product is deemed to be faulty.
Please telephone us for assistance on 0161 282 1947 or leave a message on our help desk.